Frequently Asked Questions
Browse the most common questions about Sprout Demo Store. Don't see your answer? Contact us and we'll respond within one working day.
Frequently asked questions
Are your products authentic?
Yes, every product we list is sourced from authorised distributors or direct from international brand websites. We do not stock counterfeits, and serial-coded items can be verified on the brand website.
How do I track my order?
Open the Track Order page and enter your order number along with the email or phone number used at checkout. You will see the live courier status plus a link directly to the courier tracking page.
Do you ship outside Pakistan?
Not at the moment. We ship only within Pakistan, with cash on delivery available nationwide. Any additional payment options we support are shown at checkout.
How can I contact customer support?
Reach us via the Contact page or by replying to your order confirmation email. We respond to most enquiries within one working day, Monday to Saturday.